Frequently Asked Questions (FAQs)

Q. Dispatch & Delivery Time?
A. Orders are dispatched on the same working day. After dispatch, delivery time depends on the courier partner and your location.

Q. Serviceable Pincode for Delivery?
A. We ship products everywhere.

Q. Available Payment Method?
A. Cash on Delivery option only.

Q. Return–Refund Option?
A. Available with a simple request via email.

Q. Period for Return Request?
A. 7 days after receiving the order.

Q. Order Cancellation Option?
A. Available with a simple request via email.

Q. Order Tracking Option?
A. After dispatch, you can track your order using the courier’s website with the tracking details sent to you via SMS.

Q. How durable are my shoes?
A. A pair of shoes can handle everyday wear easily. However, we don’t recommend using them for camping, trekking, or workouts. Base-jumping safe!

Q. How long will a pair of shoes last me?
A. Quite long—longer than your last relationship. Just give them proper care and a little love!

Q. How comfortable are my shoes?
A. The soles are shockproof, water-resistant, flexible, and extremely lightweight. The cushiony insoles distribute body weight evenly, offering best-in-class comfort. In short—like walking on pillows.

Q. Are shoes weather-resistant?
A. Shoes are suitable for all weather conditions and remain breathable and airy throughout the year. Just don’t go skiing in them!

Q. What colors do shoes come in?
A. Multiple colors are available in each style. Please refer to individual product pages to see all available color options.

Q. Will the color of my shoes bleed or fade?
A. Shoe uppers are tested for color fastness and fade resistance. Treat them well to keep them looking new.

Q. Are shoes eco-friendly?
A. Shoes are made using modern materials like most premium footwear. We are working on an eco-friendly range—stay tuned!

Q. Can shoes be used for running, gym, or training?
A. Shoes are designed as all-day sneakers and provide comfort for over 14 hours. They are not recommended for gym workouts, running, or training.

Q. Will I sweat a lot in shoes?
A. Breathable uppers keep your feet comfortable even in hot conditions. Shoes have been tested in extreme heat environments.

Any other questions?
For further queries, please email us at email@email.com.

?? We never ask for credit/debit card numbers, OTP, PIN, CVV, or any sensitive payment details.